City of Mequon

Strategic Partnership

In 2009, Mequon established a partnership with City Water to manage and operate the newly acquired water utility. City Water is committed to providing customers with the best experience possible by providing reliable, high quality drinking water, at an affordable rate.

Utility Dynamics

In partnership with the City of Mequon, City Water helped establish the first municipally owned volunteer water utility in Wisconsin, developing unique franchise rules that govern the operation of the water utility. Highlights include:

• Voluntary water connection – There is no mandatory requirement to connect to the public water utility in the Mequon Water Utility Service territory
• Inter-municipal agreements –Mequon negotiated water service agreements with the villages of Thiensville, and Bayside for public water service. Inter-municipal agreements allow the city own and operate the public water system in each community.
• Potential local delivery main refund – Customers who pay the cost of extending water main for service may be eligible for a partial refund of their investment should additional customers connect to the new main.

Multiple water suppliers – City Water was a key influence in the decision to interconnect the Mequon Water Utility with both Milwaukee Water Works and North Shore Water Commission. This allows the utility to maintain complete adequacy of supply, even if we would lose one of the two water supplies. The addition of this system loop, and the associated water booster station, also improved water quality standards, and increased system reliability.