|
MANAGEMENT AND OPERATIONS
Utility Management
Our proven business model for utility management is to spread the cost of experienced and seasoned staff across several utilities to make effective management affordable for every utility. A small to medium utility with a limited staffing budget can really benefit from this model. Instead of hiring a superintendent and a field operator - and then having to contract out all the engineering and financial analysis of the utility, City Water could staff the same utility and draw on internal staff for these areas of expertise when necessary, representing a significant cost saving to the utility.
City Water has a strong belief in workforce development. We recruit and retain a workforce that is competent, motivated, adaptive, and safe. We have established a participatory, collaborative organization dedicated to continual learning and improvement. This ensures employee institutional knowledge is retained and improved upon over time. City Water encourages staff to take advantage of opportunities for professional and leadership development and strives to create an integrated and well-coordinated senior leadership team.
Our management philosophy is based on changing the paradigm of increase rates to cover increased system operation costs. This can become a never-ending cycle. We believe in effective use of all municipality resources, and finding ways to improve efficiency in order to reduce cost and maintain flat rates for the rate payer. Some of the initiatives that we employ include:
- Develop partnerships with surrounding communities to share in the use and cost of specialized equipment
- Insure that asset repair, rehabilitation, and replacement efforts are coordinated within the community to minimize disruptions.
- Developing a comprehensive non-revenue water team to help identify and lower NRW within the utility
- Understanding the dynamic world of budgeting, water rate analysis, and capital planning
|
